Employee Wellness Featured

Leading The Way

How Omni Channel Solutions Prioritizes Mental Health In The Workplace

MindNation is running a series of articles about how the finalists for the Workbean Employer Brand Awards are building exemplary work cultures and making health and wellbeing a true organizational priority. 

Winners will be announced on March 2, 2023.

MindNation is the official judging partner for the Workplace Health Advocate Award.

Omni Channel Solutions is an organization based in the Philippines with Omni-Channel Retail, Sales, and Digital Marketing expertise that helps brands, retailers, and agencies drive conversion, implement marketing strategies, and scale their businesses.

MindNation: In what ways is the company’s leadership team prioritizing mental health, and how is it incorporated into overall business strategy?

Omni Channel Solutions: As an organization composed of employees from diverse backgrounds, Omni leaders ensure that the company is inclusive, equal, and has an accepting work environment. At Omni, leaders put great significance on the psychological wellbeing of team members as much as they value their physical health. Omni has several benefits which aim to alleviate the psychological distress employees may experience, including seven (7) paid mental health leaves per year. For further psychological consultations, Omni has partnered with a mental health and wellbeing provider to give employees unlimited counseling sessions on occasions when they need personal help. Our Human Resources team also conducts focus group discussions with all teams as a substantial way of checking our members’ welfare as a group beyond work discussions.

To protect their physical and mental well-being. Omni holds specific Equal Employment Opportunity and Harassment-Free Workplace provisions through the employee handbook and in-house seminars.

In addition, the organization is committed to strict compliance with Republic Act 10911, otherwise known as the “Anti-Age Discrimination in Employment Act.”

Ultimately, Omni promotes a healthy culture and a good working environment where discrimination, stigma, harassment, and such will not be tolerated.

MindNation: How does Omni promote a culture of open communication and support for employees experiencing mental health issues?

Omni Channel Solutions: Omni believes that the plight towards mental wellness has to be organized, realistic, and properly executed. To accomplish this, awareness is not enough; a solid support system is needed to directly address each employee in times of mental crisis. So on top of our partnership with a mental health provider, Omni fervently believes that having in-house mental health assistance will also be extra beneficial for its members. Two members of the Human Resources team, both psychology graduates, one of whom is a Registered Psychometrician, have been trained and designated as the company’s mental health officers.

Ultimately, Omni promotes a healthy culture and a good working environment where discrimination, stigma, harassment, and such will not be tolerated.

In 2021, the company implemented seven (7) paid mental health leaves as an additional benefit to its employees to help them regain themselves in times of mental anxiety, anguish, stress, and overwhelmed feelings. Omni strongly advocates for employees to have enough time to rest—both physically and mentally—to be productive. Providing such benefits that would specifically be used for this purpose reduces the stigma associated with mental illnesses. With this, employees will no longer shy away from acknowledging their anxieties and seeking professional help.

MindNation is committed to supporting companies in creating a workplace culture that prioritizes the mental and emotional well-being of their employees. With the help of our team of experienced mental health professionals, we can guide you in building a culture of empathy, inclusivity, and mutual support that can help you create a workplace culture that is not only healthy but also fulfilling and meaningful. For more information, email us at [email protected]

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