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Promoting Holistic Wellbeing In The Workplace

Tala’s Approach To Mental Health

MindNation is running a series of articles about how the finalists for the Workbean Employer Brand Awards are building exemplary work cultures and making health and wellbeing a true organizational priority. 

Winners will be announced on March 2, 2023.

MindNation is the official judging partner for the Workplace Health Advocate Award.

Tala is a global technology company building the world’s most accessible financial services.

MindNation: In what ways is the company’s leadership team prioritizing mental health, and how is it incorporated into the overall business strategy?

TALA: Tala promotes psychological or mental wellbeing and safety in the workplace. Talazens are empowered to speak up with ideas, questions, and concerns. Well-being is also one of the key areas that the management checks every year during our quarterly pulse survey, indicating that Tala is very much aware and concerned about the mental health of our team members, which is also aligned with our overall business strategy and performance.

Talazens have an Employee Assistance Program (EAP) that can help them deal with the issues that somehow diverted their performance. We’ve also utilized our wellbeing and health insurance providers to create a robust annual wellness plan comprised of fitness sessions, webinars, kamustahans, and weekly boosts. In addition to this, Tala has implemented a global company holiday called “Sloth Day ” where Talazens are encouraged to disconnect, unwind, and recharge (on top of their planned leaves and paid time off), and enjoy a relaxing weekend. We also encourage our Talazens to take regular time off when they are able to unplug from work and don’t expect to answer emails or sSack messages until they get back to work.

Global working norms were implemented during the pandemic and are being practiced to this day to help with burnout, increase our effectiveness as a global organization, and prevent work from affecting our personal lives. This includes but are not limited to turning off Slack notifications when not working, not booking any meetings on a late Friday afternoon to prepare for the weekend, and not messaging your colleagues on their time offs or weekends.

Talazens have an Employee Assistance Program (EAP) that can help them deal with the issues that somehow diverted their performance. We’ve also utilized our wellbeing and health insurance providers to create a robust annual wellness plan comprised of fitness sessions, webinars, kamustahans, and weekly boosts.

Meeting Free Week for the last week of December (during the December holidays) was also implemented globally for our team members to unplug so that they’re able to  enjoy a relaxing week of zero meetings.

MindNation: How does Tala promote a culture of open communication and support for employees experiencing mental health issues?

TALA: Tala promotes good mental health to help create a holistic working environment that increases Talazens’ productivity and keeps them engaged at work. We’ve built a culture of connection and feedback through regular 1:1s, group huddles, kamustahans, and office hours where everyone can ask questions and open up. We advocate a good work-life balance and make wellbeing one of the top priorities at Tala. We have a weekly reminder on the Employee Assistance Program wherein they can always reach out to our mental health provider if they’re experiencing any well-being issues or concerns. With our mental health policy in place, we’re also able to communicate and raise awareness among our team members to stay mentally healthy, and not be afraid to raise concerns related to depression, anxiety, stress, burnout, and other mental health issues. We emphasize that Talazens health matters to us.

MindNation is committed to supporting companies in creating a workplace culture that prioritizes the mental and emotional well-being of their employees. With the help of our team of experienced mental health professionals, we can guide you in building a culture of empathy, inclusivity, and mutual support that can help you create a workplace culture that is not only healthy but also fulfilling and meaningful. For more information, email us at [email protected]

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