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Hello, D.E.A.R: A Communication Technique For Setting Boundaries

We know how important setting boundaries are to our mental health and well-being. However, it can be hard to communicate these boundaries or call out those who cross them. We fear that insisting on setting boundaries may make us seem difficult, unfriendly, or even troublesome.

Fortunately, the D.E.A.R conversation technique – developed by Dialectical Behaviour Therapist Dr Marsha Linehan in the 1990s – can be used to effectively remind people about your need for setting boundaries without hurting their feelings. MindNation psychologist Maria Teresa Empleo explains below:

D is for DESCRIBE

“Describe the situation where your boundaries were crossed, sticking to facts and neutral terms,” says Maria. This means when someone oversteps your physical boundaries for example, you say something like “I notice that you like to hug me when you see me in the morning” instead of inserting an opinion such as “You’re so inconsiderate of my personal space.” Try to give the other person the benefit of the doubt; they may be wholly unaware of your boundaries.

E is for EXPRESS

When people upset your boundaries, stick to “I” statements when calling them out. An example would be “I feel uncomfortable when you do this” or “I don’t feel happy when you do that.” Do not label, i.e. “Calling me after office hours is so rude” or question the other person’s intentions, i.e. “You keep interrupting me during work, do you want me to lose my job?” “These will only hurt the person or make them defensive, and you will lose any chance of an amicable resolution,” reminds Maria.

When people upset your boundaries, stick to “I” statements when calling them out.

MindNation psychologist Maria Teresa Empleo

A is for ASSERT

“Specifically tell them what you want to happen in the future, such as ‘I would appreciate it if you would greet me in the morning with a high-five instead of a hug,’” suggests Maria.  “Or ‘I prefer that you send work-related messages between 8AM to 5PM only.’ Do not hem and haw, say “Maybe” or “Sorry,” or be vague, as in “I’m sorry, but maybe you could do something else to greet me in the morning?” This can lead to confusion, give the impression that your boundaries are negotiable, and encourage new expectations and demands among those around you.

R is for REINFORCE

“End the conversation on a gracious note,” Maria says. Statements like “I appreciate you hearing me out,” or “Thank you for respecting my boundaries,” will soothe any feelings that may have been hurt or offended and increase the chances of an amicable resolution. 

If despite your best efforts you find it is difficult to set boundaries with someone, you have two choices:

  • Limit contact by physically avoiding the other person or asking someone else to run interference for you. “But in cases of sexual harasment or physical abuse, you have every right to report the threatening behavior to the authorities right away,” Maria cautions.
  • Go no-contact. This can be asking to be transferred to another team or leaving the company altogether, unfriending/unfollowing the person on social media, or going as far as to tell friends and family that you want to minimize contact with the person.

When you are firm in communicating and setting your boundaries, you show that you value yourself, your needs, and your feelings more than the thoughts and opinions of others.

Book the MindNation Self-Love Pack© to get THREE 1-hour consultations with a psychologist who can help you with setting boundaries, living intentionally, and having better relationships with the ones who matter. This plan is available for free when your organization avails of the CareNow Plan© for teams. Visit www.mindnation.com to learn more.

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6 Ways To Build Better Boundaries

Boundaries are basic guidelines that people create to establish how others should behave around them, including what actions are okay, what are not, and how to respond if someone breaches those limitations. Whether you are interacting with a work colleague or a romantic partner, boundaries ensure that the relationship progresses smoothly and safely. 

However, there will always be instances when you encounter people who will make you feel that your boundaries are being violated. It may be a stranger who stands too close to you or touches you (physical boundary). Or a family member who constantly pressures you to do favors for them (emotional boundary). Perhaps you experience bullying at school or in the workplace (mental boundary). These disregard for your boundaries can leave you feeling confused, anxious, drained, and stressed. We asked psychologist Ria Tirazona, RPsy, to suggest ways you can build better boundaries and maintain them:

  1. Know yourself. “When setting boundaries, it’s important to know what you’re capable of,” Ria says. This means taking the time to identify your physical, emotional, and mental thresholds. What actions can you tolerate? What makes you feel uncomfortable or stressed?

Also note that while some thresholds need to be clearly defined (i.e. those that align with your core values and beliefs), Ria assures that boundaries are allowed to be fluid in other circumstances. “It may depend on your capacity at the moment, the resources that you have, or how much you’ve evolved since you’ve set that first boundary.” For example, you may have made it a policy not to ‘friend’ co-workers on social media when you are new to the company; but once time passes and you develop a better relationship with them, it’s okay to deviate from your original limit.

  1. Communicate honestly, openly, and mindfully with others. When someone does something that makes you uncomfortable, let them know right away by using “I” statements, such as “I feel __ when you do ____.” “This way, you are responding and not reacting to the emotions that you feel when your boundaries are pushed,” she explains. Doing this does not put the other party on the defensive, and will hopefully lead to a conversation on what both of you can do to create a healthier boundary. 

    If all attempts at communication fail, a simple but firm “No” is always an option anytime someone does something to you that you don’t like. If you are being abused or harassed, report the incident right away to the relevant authorities. 
  1. Make your boundaries known from the very start. “This can be especially difficult to do when you are in the honeymoon stage of a romantic relationship, or when you are new to a workplace and want to fit in,” Ria points out. “But if we don’t communicate our boundaries right away, it sets the stage for miscommunication down the line.” 
  1. Don’t be concerned with what others will think. Remember that you are not responsible for the other person’s response. Know that if you break your own boundaries because you are scared of the other person’s reaction (especially that of a romantic partner), that is a HUGE red flag and deserves another topic of discussion altogether. In a healthy relationship, you should never feel afraid of the reactions of the other person.
  1. “Train” people to behave in the way you want them to treat you. “If you are always saying ‘yes,’ you are letting others know they have permission to walk all over you,” Ria points out. So don’t text people about work matters late at night if you don’t want the same to be done to you. “When you respect and reinforce other people’s boundaries, it will be easier for you to respect and reinforce your own,” Ria adds.
  1. Be patient. Establishing boundaries (and communicating these to others) takes time. In the same way that we don’t develop unhealthy boundaries overnight, we don’t develop healthy ones right away either. “Make sure to practice self-care,” Ria advises. “If you are rested, your thinking mind is clear and you can communicate better.”

    Also, building better boundaries is a process that requires a willingness to learn and grow. “Be creative and curious about the world around you, because those will contribute to the flexibility and openness that you will need to adjust your boundaries when circumstances call for it,” she says. 

Good boundaries not only show emotional health and self-respect, they also ensure that the relationships we are in are mutually respectful, supportive, and caring.”

If you need help developing your communication skills or building more self-confidence, MindNation mental health experts are available 24/7 to share their expertise. Book a session now thru the MindNation app.