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Hello, D.E.A.R: A Communication Technique For Setting Boundaries

MindNation psychologist Maria Teresa Empleo shares this template for setting boundaries and protecting what matters to you.

We know how important setting boundaries are to our mental health and well-being. However, it can be hard to communicate these boundaries or call out those who cross them. We fear that insisting on setting boundaries may make us seem difficult, unfriendly, or even troublesome.

Fortunately, the D.E.A.R conversation technique – developed by Dialectical Behaviour Therapist Dr Marsha Linehan in the 1990s – can be used to effectively remind people about your need for setting boundaries without hurting their feelings. MindNation psychologist Maria Teresa Empleo explains below:

D is for DESCRIBE

“Describe the situation where your boundaries were crossed, sticking to facts and neutral terms,” says Maria. This means when someone oversteps your physical boundaries for example, you say something like “I notice that you like to hug me when you see me in the morning” instead of inserting an opinion such as “You’re so inconsiderate of my personal space.” Try to give the other person the benefit of the doubt; they may be wholly unaware of your boundaries.

E is for EXPRESS

When people upset your boundaries, stick to “I” statements when calling them out. An example would be “I feel uncomfortable when you do this” or “I don’t feel happy when you do that.” Do not label, i.e. “Calling me after office hours is so rude” or question the other person’s intentions, i.e. “You keep interrupting me during work, do you want me to lose my job?” “These will only hurt the person or make them defensive, and you will lose any chance of an amicable resolution,” reminds Maria.

When people upset your boundaries, stick to “I” statements when calling them out.

MindNation psychologist Maria Teresa Empleo

A is for ASSERT

“Specifically tell them what you want to happen in the future, such as ‘I would appreciate it if you would greet me in the morning with a high-five instead of a hug,’” suggests Maria.  “Or ‘I prefer that you send work-related messages between 8AM to 5PM only.’ Do not hem and haw, say “Maybe” or “Sorry,” or be vague, as in “I’m sorry, but maybe you could do something else to greet me in the morning?” This can lead to confusion, give the impression that your boundaries are negotiable, and encourage new expectations and demands among those around you.

R is for REINFORCE

“End the conversation on a gracious note,” Maria says. Statements like “I appreciate you hearing me out,” or “Thank you for respecting my boundaries,” will soothe any feelings that may have been hurt or offended and increase the chances of an amicable resolution. 

If despite your best efforts you find it is difficult to set boundaries with someone, you have two choices:

  • Limit contact by physically avoiding the other person or asking someone else to run interference for you. “But in cases of sexual harasment or physical abuse, you have every right to report the threatening behavior to the authorities right away,” Maria cautions.
  • Go no-contact. This can be asking to be transferred to another team or leaving the company altogether, unfriending/unfollowing the person on social media, or going as far as to tell friends and family that you want to minimize contact with the person.

When you are firm in communicating and setting your boundaries, you show that you value yourself, your needs, and your feelings more than the thoughts and opinions of others.

Book the MindNation Self-Love Pack© to get THREE 1-hour consultations with a psychologist who can help you with setting boundaries, living intentionally, and having better relationships with the ones who matter. This plan is available for free when your organization avails of the CareNow Plan© for teams. Visit www.mindnation.com to learn more.

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