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Employee Wellness

5 Ways To Help Someone Feeling Overwhelmed

If someone is feeling overwhelmed, it means that something is too much, or almost too much, for them to manage. While it’s possible to be overwhelmed by good things (i.e. love or gratitude), it is just as easily possible to be overwhelmed by tasks, chores, and problems.

The MindNation Care Now Plan © is customized to support an employee’s holistic health. Services include access to 24/7 teletherapy sessions with psychologists and WellBeing Coaches, Group Support Sessions, free audio and downloadable mental health resources, and so much more. Partner with us to build happier, healthier, and more productive teams. Visit http://www.mindnation.com to learn more about our services. 

Mental health and Omicron
The COVID-19 Omicron variant has caused many employees to continue working from home while sick or caring for someone who is sick. While symptoms are milder compared to previous variants, those who are living with children, the elderly, or with co-morbidities have to deal with uncertainties and inconveniences that can take a toll on their mental health.

“From my personal experience, people can cope with any amount of stressful work — as long as work is the only thing that is stressing them out,” says relationship coach Aileen Santos. “But when personal issues get added to the mix, that is when they buckle.”

This is why when someone says they are feeling overwhelmed, we should not ignore or minimize their pronouncement. “Don’t just look at a team member’s workload, because we don’t know what they are going through behind the scenes,” says Aileen. “We don’t see the triggered traumas, stress, or fatigue that they are experiencing; the workload could just be the last straw.”


“When a team member starts verbalizing that something is happening at home, you need to pay close attention because that could lead them to becoming overwhelmed.”

Aileen Santos, Relationship Coach

Implications of being overwhelmed
When someone is feeling overwhelmed, it can affect their physical and mental health, along with their productivity. They feel physically ill or fatigued without knowing why, start withdrawing from friends and family, have trouble focusing or completing even simple tasks, and might even start to develop mental health challenges like depression and anxiety. All these might just compel affected employees to leave the company, which will end up costing the business even more money. “Millennial and Gen Z employees are now prioritizing their well-being and work-life balance above everything else, even salary, and they are willing to quit their jobs if they feel it is bad for their health,” Aileen reminds. 

For those in personal relationships, not addressing signs of overwhelm can make the bonds even more strained and fractured. 

What to do
It’s important that team leaders and loved ones take steps to support someone who is feeling overwhelmed to avoid bigger physical and mental health problems later on. If someone you love or work with are showing signs of struggling to cope, here are some things you can do:

  1. Listen.  “When a team member starts verbalizing that something is happening at home, you need to pay close attention because that could lead them to becoming overwhelmed,” shares Aileen.
  1. Take the load off. A person can only perform their best if they are not overloaded, so team leaders and supervisors need to constantly be aware of what each member is doing and redistribute the load when they feel it is becoming too much. 

To step in, start by bringing up observable behavior, then explain that you are redistributing work because you care for the employee’s well-being and not because you do not think they can no longer do the work well. An example would be: “I notice that you have been missing a lot of deadlines already, and there are more coming up. I am concerned that you are taking on too much and it will affect your health, so I’m going to reassign this and that to ease your load.”

For partners and spouses, make sure your relationship at home is a partnership. “Share the load at home — don’t expect your partner to be a breadwinner and at the same time manage the household, while you just focus on your work,” Aileen explains. “Both of you have to support and take care of each other.” 

  1. If the person refuses help, put your foot down. It is not uncommon for a person who is struggling to be in denial about their situation. “There are people whose sense of identity is based on helping others, so they do not recognize that they are the ones who need help,” Aileen points out. If this is the case for your loved one, it might be time for some tough love. “Encourage them to rest, even if it means resorting to tactics such as paying for a hotel staycation even before they agree to it,” Aileen suggests.
  1. Get the help of a mental health professional. Psychologists and Wellbeing Coaches can help overwhelmed people address past trauma or teach them ways to cope with stress. Or they can just offer an unbiased and listening ear to someone who needs to express struggles.

    “The companies that are doing well during the pandemic are ones who are prioritizing their employees’ well-being, such as hiring the services of a mental health care provider or even training and reassigning personable team leaders to become in-house mental health champions,” Aileen shares. 
  1. Lastly, look after yourself. You cannot help someone who is feeling overwhelmed if you yourself are facing struggles of your own. “Self-care is self-preservation,” Aileen says.

So look after your own well-being, such as taking mental health days, eating right, sleeping well, exercising, and finding ways to destress; being calm and relaxed will make you more able to help someone else. 

Categories
Work in the New Normal

6 Ways To A Greener Home Office

There are lots of reasons to encourage your team to implement earth-friendly practices in the way they work from home. Not only is it good for the environment, but it can reduce their expenses as well as improve their health and job satisfaction. A 2018 Gallup study showed that employees who feel that they contribute to “the present and future conditions of the environment” feel more engaged at work. In addition, the 2015 Cone Communications Millennial CSR Study reports that  as many as 91% of millennials would switch to use a company or brand based on its commitment to social good and investment in things like environmentally-sound and sustainable practices. So if you want to attract and retain top talent, it pays to make the environment a priority in your business.

Here are some changes you can ask your staff to implement to make their home office more environmentally friendly.

  1. Make the most of natural light. If your team members have the opportunity to choose the room where they will set up their office, opt for space with plenty of natural light. This move will allow them to reduce their energy usage, thus saving money on electricity.

On the other hand, if their home office is located in the basement or some other part of the house that gets no natural light, gently suggest that they use LED bulbs to mimic sunlight.

  1. Be energy-efficient. Remind them to switch off and unplug TVs, lights, and equipment when they’re not being used. A 2019 study by Duke Energy, an American power company, states that electric power is consumed by many devices when they are switched off but are still plugged in, which can account for as much as 20% of the electricity bill.
  2. Go paperless. Digital documents are easier and more affordable to store and retrieve. They reduce clutter in the office and if your business is in the cloud, the documents can be accessed from anywhere.
  3. Implement sustainable printing techniques. But if cutting out paper completely is not an option, remind your team to implement sustainable printing practices. Before they even start printing, they should ask themselves if the page they are about to print is really necessary. If the answer is yes, then use recycled paper and print on both sides of the page. Moreover, their choice of printer, ink, and toner is also important so tell them to look for environmentally-friendly options such as refillable printer cartridges.
  4. Add plants. Adding some greenery to the home office can do more than brighten up the interior design. Psychologists at Exeter University found that employees are happier and perform better when living plants are added to the workplace, with a 15% increase in productivity and significant improvements in memory retention and other basic tests. Plants also emit oxygen and reduce air pollution, making the air in the workplace cleaner and healthier to breathe. If you have the budget to spare, send over some low-maintenance succulents to the team so that even those without a green thumb can benefit from them.
  5. Start a conversation. If you set a good example, then your employees will follow suit. Promote your environmental values and the little things you’re doing in such a manner that it will motivate others to join you. Work with your HR department to hold awareness training sessions so that the staff becomes aware of the benefits of creating a more sustainable working environment. 

Being environmentally-conscious in business isn’t just good for the environment or society at large — it’s also good for the business itself. A green and healthy workplace produces happier and motivated workers, and increases employee productivity.

 MindNation is a mental health and wellbeing company that works with like-minded, innovative, and empathic organizations to make happier, healthier, and more productive employees. Our program is based on a person’s holistic wellness (physical, emotional, mental, social, and cultural). We partner closely with companies using a data-based approach, creating customized solutions, and leveraging the expertise of our scientific board of advisors. For more information, visit www.mindnation.com or email [email protected]

Categories
Employee Wellness Work in the New Normal

3 Tips To Boost Trust Between Remote Team Members

In the book “New Insights On Trust In Business-To-Business Relationships,” authors Sandra Simas Garca and James Barry state that when buyers and suppliers enjoy high levels of cognitive trust among themselves — that is, they are confident in the other person’s ability to do the job — it leads to better communication, easier conflict resolution, and more collaboration. 

The same benefits can extend to members of your remote team so as a leader, it’s important you ensure that everyone is working hand in hand to achieve company goals. “Trust is the only way teamwork can happen because if teammates don’t trust one another, there will be conflict and resentment,” advises Darlyn Ty-Nilo, President and Managing Director of Viviamo, Inc., a custom publishing and marketing company that creates various paper products for specific target markets. “Conflict will lead to lack of commitment, avoidance of accountability, and, finally, inattention to results.” 

“If someone in your junior’s family got hospitalized, for example, or if a peer’s home got flooded after heavy rains — these will affect their mental health and productivity. By knowing where they are coming from, you can make the necessary adjustments and support.”

Darlyn Ty-Nilo, Viviamo Inc. President

Darlyn shares three tips for building trust and boosting teamwork among team members:

  1. Create avenues for deliberate communication and work visibility.
    These are the first two principles of the “Visible Teamwork” framework created by podcast host, author, and career coach Pilar Orti. “It means creating structures where team members are continuously talking to and aligning with each other,” says Darlyn.  “When people are constantly updating each other about their work, it’s easier to find out who needs help or how ideas can be further refined.” 

In this time of remote working, this means making attendance to virtual check-ins and alignments mandatory. At Viviamo, Inc., for example, Monday mornings are sacred because this is when they hold their town hall meeting  — all of their 17 employees gather virtually and spend up to two hours aligning on priorities of the week and other matters. On top of these, departments are expected to hold their own regular meetings every week. 

It also means utilizing dashboards, collaboration tools, and chat groups to keep track of deliverables and project status in real time. “So if you see, for example, that the target was not met today, you can act on it right away and do better tomorrow, instead of waiting to act on it at the end of the month. By then, everyone is already stressed and anxious,” she points out.


2. Know your team member’s context and mood. Part of creating deliberate communication is making an effort to get to know your team members on a personal level. This is because an employee’s mood, emotion, and overall disposition can impact their job performance, decision making, creativity, turnover, teamwork, negotiations, and leadership. “If someone in your junior’s family got hospitalized, for example, or if a peer’s home got flooded after heavy rains — these will affect their mental health and productivity. By knowing where they are coming from, you can make the necessary adjustments and support,” Darlyn explains.

To encourage team members to open up, Darlyn has instituted a buddy system among Viviamo’s employees. Each group is composed of three to four members and they must follow one rule — no shop talk allowed. “They are just supposed to check-in on each other’s mental and emotional state,” she relates. Groupings are changed every quarter so that there is enough time for members to build relationships but also have opportunities to get to know others in the organization. 

3. Make time for planned spontaneity. This is the third and final piece of the Visible Teamwork framework. “Building trust cannot be all related to work,” suggests Darlyn. Virtual coffee hangouts, drinking sessions, and other virtual teambuilding activities increase trust  in the workplace because they allow  team members to relate better to their colleagues. Encourage everyone to participate in these bonding sessions, but don’t force attendance on those who beg off; instead, explore other options for establishing interpersonal relationships such as casual one-on-ones or more frequent chats with their buddies. 

Teamwork brings numerous benefits to companies. It fosters cooperation, broadens different perspectives and ideas which might end up bringing much better results, and increases productivity. 

MindNation conducts bi-annual Pulse Surveys so that managers can understand employee struggles, how they feel about the company, and flag possible sources of stress. Those who are struggling can avail of 24/7 teletherapy session with psychologists and WellBeing Coaches or participate in Group Sessions. For more information about our services, visit www.mindnation.com or email [email protected]

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Employee Wellness

Ways To Reduce Unconscious Bias In The Workplace

In a previous article, we shared some general ways you can build a more supportive, accepting, and respectful workplace. Today, we dive deeper into how you can address unconscious bias in your business and foster a more diverse and inclusive company.

There are many types of unconscious bias (over 19), but here are the four key ones and how you can avoid them:

  1. Gender bias. This is the tendency to prefer one gender over another. Examples include:
  1.  Providing more resources and opportunities to one gender (typically men) over another;
  2. Reviewing an employee of one gender differently from another gender — even when the evaluations are purely merit-based; and 
  3. Rewarding an employee of one gender differently from another gender in the form of promotions, raises or other merit-based rewards.

“Communication is key. Avoid sweeping generalisations and do your research on different cultures. A gesture or custom that you’re indifferent to might offend someone from a different cultural background, and vice versa.”

Salma Sakr, MindNation Chief Growth Officer

A major result of gender bias is the creation of the “glass ceiling,” a metaphor for the evident but intangible hierarchical impediment that prevents women (and even minorities) from achieving elevated professional success. If you want to break this glass ceiling, here are some ways you can avoid gender bias at work: 

  • Set gender-neutral recruitment standards. Do this by defining the ideal candidate profile ahead of time and evaluating all candidates against those standards. 
  • Create diversity goals. Set qualitative gender diversity goals to create a more gender-balanced team. Support and provide resources for women to take on leadership roles. 

2. Ageism. This is seterotyping or discrimination  against individuals or groups on the basis of their age. This can also include ignoring a junior’s ideas because they are considered “too young,” or assuming someone should behave in certain ways because of their age. 

Preventing ageism involves combatting age-related stereotypes as well as engaging older team members in the workplace. Here are some ways to do that:

  • Don’t make assumptions based on age: For example, don’t automatically presume that older workers don’t know how to use technology or aren’t open to learning new skills. Provide equal learning opportunities for everyone. 
  • Foster cross-generational collaboration: Create two-way mentorship programs where a senior team member is paired with a new hire. This kind of collaboration facilitates communication between team members of different stages, which can help break down misconceptions about age. 

3. Cultural bias.  Cultural biases are assumptions, stereotypes, and belief systems about a different culture, based on our own limited experience of that world. In the workplace can create misunderstandings, biased treatment and barriers to career advancement; if you are manager who believes that all South Asians are good in software programming but who like to make a fuss over nothing, for example, you might never give your team members from India the opportunity to speak their mind, causing them to eventually leave the company due to lack of opportunities.

Here are some ways you can be sensitive to individual backgrounds and beliefs when in a professional environment:

  • Notice the little things. Someone from a different cultural background might behave in a way that you interpret as rude, shy, or standoffish, but that could simply be the way you interpret it. You need to think deeper, and really acknowledge that what you call ‘truth’ is actually just accumulated information from your own cultural background.
  • Communication is key. Avoid sweeping generalisations and do your research on different cultures. A gesture or custom that you’re indifferent to might offend someone from a different cultural background, and vice versa.
  • Be flexible. We all operate in different ways and have different views of life – even within the same sub-cultures. In a professional environment, always respect others’ customs, such as national holidays, dietary requirements and political attitudes. If in doubt, talk about something else!
  • Be yourself! We’re all human at the end of the day, and you’ll often find that smiling and offering a friendly face are universally recognised behaviours, wherever you’re from!

4. Race/ethnicity bias. This is any discrimination against any individual on the basis of their skin color, or racial or ethnic origin. It can take many forms, such as:

  1. Direct discrimination: not hiring or promoting someone based solely on their race
  2. Indirect discrimination: happens when a rule or policy set by an employer places people from certain racial, ethnic or national groups at a disadvantage.
  3. Racial harassment: includes any unwanted conduct related to an employee’s race, especially when it violates their dignity or creates an offensive environment.
  4. Victimization. when someone is treated badsly because they complained about discrimination or helped someone who has been the victim of discrimination.

Leaders can put a stop racial discrimination at work by:

  • Creating channels where employees feel safe speaking up about racial issues. It’s important for managers to seek input from missing voices to help obtain different ideas for a diverse point of view.
  • Actively communicating their stance on racial discrimination and what won’t be tolerated along with the consequences for violation. Racism, in any form, should never be overlooked, excused or tolerated, regardless of someone’s rank or title.
  • Spreading awareness by providing resources to educate individuals about the culture of racism and the history of different races. Most individuals are unaware of racial injustice and the comments they unconsciously make towards their BIPOC (Black, Indigenous, and People of Color) colleagues.

Companies can actively reduce bias through training along with embedding processes, policies, and expectations that help create a culture rooted in diversity and inclusion. Ultimately, it’s management’s responsibility to demonstrate their commitment to diversity and inclusion and the value it brings to the company as well as holding others accountable. 

MindNation holds webinars to help organizations reduce unconscious bias in the workplace so that team members become happier, healthier, and more productive. Email [email protected] to schedule a session now!

Categories
Fitness Get Inspired

James Michael Lafferty Of Fine Hygienic Holding: 4 Rules For A Positive And Energetic Life

Jim Lafferty is not just the CEO of Fine Hygienic Holding  (FHH), a wellness company that makes personal care and hygienic products. He is also an athlete, Olympic coach, philanthropist, speaker, and corporate trainer — all on top of being a devoted family man to his wife and five children. 

He began his career as a fitness trainer for Procter & Gamble employees in 1983 before moving up the ranks and becoming the company’s CEO, eventually going on to hold top positions at other Fortune 500 companies. Throughout his journey, health and wellness has been his priority, not just for himself but also for his team. “The starting point of being successful is your health; if you don’t have your health, you don’t have anything,” he points out. 

Apart from exercising regularly and watching his diet, here are Jim’s strategies for living a life full of energy and positivity:

“We take on many roles in life — for instance, I am not only a businessman, a coach, and an athlete, I am also a father, a husband, a brother, a nephew, so on and so forth. I believe that at maximum, we can only do five roles well.”

Jim Lafferty, CEO of Fine Hygienic Holding  (FHH)
  1. Acknowledge that you can’t do everything. “We take on many roles in life — for instance, I am not only a businessman, a coach, and an athlete, I am also a father, a husband, a brother, a nephew, so on and so forth,” Jim enumerates. “But I believe that at maximum, we can only do five roles well. And my five roles are to be the best husband, father, philanthropist-coach, athlete, and CEO out there. Everything else — such as being a brother and a nephew — is not a priority for me, and my family understands that.”

This is why Jim is very clear about what he says “no” and “yes” to. “I get offers to sit on other boards all the time, but I turn them down because they will take up too much time from what I really want to do,” he explains. “At the end of the day, I am clear on what legacy I want to leave behind, and that is to be a good father and contribute to society in the best way possible.”

  1. Cope with setbacks by employing perspective. When asked to name the biggest challenge he has ever encountered and what he did to cope, Jim says: “I don’t stress out over setbacks very easily because I always try to keep things in perspective.” 

As an example, he relates the story of a female employee who was five months pregnant with twins when she caught a severe case of COVID-19 and had to be hospitalized. To protect both the mother and babies’ health, doctors did an emergency c-section and delivered the babies prematurely. Unfortunately, all three passed away not long after. “What can I possibly be going through now that’s even close to what the husband and father are going through?” he points out. “I get upset, yes, but are those bad news really that earth-shattering? If you widen your perspective and learn what other people in the world are going through, you realize that more often than not, you have nothing to complain about.” 

  1. Prioritize employee well-being. When Jim came on board as CEO of FHH, one of the first things he did was to align the company’s values with his own. “We are a wellness company and wellness starts at home; and home for us is our employees,” he shares. To start with, he spearheaded the construction of a world class, state-of-the-art fitness center at the company’s headquarters in Dubai, and initiated company-wide fitness challenges like push-up competitions to encourage employees to take care of their physical health.

When the COVID-19 pandemic struck, the company partnered with MindNation to launch an Employee Assistance Program that includes 24/7 teletherapy support from qualified psychologists and WellBeing Coaches to all Fine employees and their immediate family members so that they can cope with the mental health challenges brought about by social isolation and other worries. “We try to protect our employees as much as we can, physically and mentally, because you cannot have good health without either one,” Jim explains.  

Finally, Jim has taken it upon himself to make the company more diverse and inclusive. “When I arrived at the company, the management team was 100 percent comprised of men, and they only came from two countries,” he relates. “I met each and every one of them, and those who were not performing well were let go in the most graceful and dignified way possible.” To fill up the five vacancies that resulted from this reorganization, Jim talked to headhunters and imposed one rule — that only female applicants be considered. “Everyone was surprised, but I told them there are talented women all over the city, don’t tell me we can’t find any,” he points out. 

All five roles did get filled up by women, and today FHH boasts of women comprising 38% of leadership roles in the company — unprecedented in the Arab world. “I’ve seen a lot of progress on acceptance of women as leaders but it’s an uphill battle and it’s going to take time,” Jim admits. “But if we want to be responsible members of society, we have to participate in the changes that society has to go through.”

  1. Celebrate the journey, not the destination. When it comes to long-term goals, Jim is not a believer of deadlines and timelines. For Jim, it’s about seeing his children progressing happily in their lives and the organization growing and becoming better. “But I don’t tell myself ‘Oh, I have to do this or see these results by the end of the year,’” he shares. “Instead, I ask myself, ‘Am I closer to the goal today than I was yesterday?’ And if the answer is ‘yes,’ then I already feel accomplished. You can’t measure life by a stopwatch.” 

Happier and healthier employees are productive employees. Partner with MindNation to provide your team with a well-being that is holistic, data-driven, and customized for your needs. Email [email protected] to know more. 

Categories
Relationships

Not A Love Story: 4 Ways To Move On After Being Ghosted

“Ghosting” refers to abruptly cutting off contact with someone without giving that person any warning or explanation for doing so — the offender essentially “vanishes” into thin air, as if they were a ghost. 

While the term is recent, the practice is not. “In the 1990s, Filipinos called it nang-indyan (not showing up for a date),” explains psychologist Riyan Protuguez. “In English, we borrowed from the military and called it someone ‘going AWOL’ (Absence Without Leave) or ‘going MIA’ (Missing In Action).” And if you’ve ever been on the receiving end of ghosting, you are not alone — a study of 1,300 people published in the Journal of Social and Personal Relationships in 2018 revealed that a quarter of the participants had been ghosted by a partner.

According to Riyan, ghosting can have a negative psychological impact on the person being ghosted. People who have been left hanging by a romantic interest or partner will tend to blame themselves, i.e. “What did I do wrong?” or engage in self-doubt, i.e.“Am I not good enough?” As a result, their self-esteem suffers, which can lead to a host of other mental health concerns. It’s even worse if the one who is ghosting engages in love bombing first (i.e. overwhelming their partner with loving words, actions, and behavior) — before disappearing, leaving the other person bewildered and anxious.

“Ghosting” refers to abruptly cutting off contact with someone without giving that person any warning or explanation for doing so — the offender essentially “vanishes” into thin air, as if they were a ghost.”

Why do some people choose to ghost?

There are several reasons a person ghosts another, but the most common ones are:

  1. It’s a form of experiment. “Some millennial daters like to experiment,” Riyan shares. “They deliberately cut off contact to check how into them the other person really is.” In short, it’s a convoluted form of playing hard-to-get.
  2. They are emotionally unavailable. “People who ghost do not know how to handle the difficult situation of turning someone down or ending a relationship,” says Riyan. “They don’t know how to communicate their feelings, so they just withdraw.” 

How to move on after being ghosted

Being ghosted often triggers painful emotions, and while it can take some time to work through the pain, it is possible to move on. Here are some tips:

  1. It’s not you, it’s them. Don’t blame or question yourself. “Ghosting is committed by people who are emotionally immature and who have their own issues, so it is never your fault,” Riyan assures.
  2. Explore self-care activities to divert your attention. Spend time with trusted friends and loved ones, write in your journal, exercise, or watch your favorite tv show.
  3. Set boundaries. Delete their number from your contact list, unfriend and unfollow them on social media, and throw away or donate the gifts you received from them. If they try to woo you back with love bombing  — and people who ghost usually do — “Always remember that you don’t deserve someone who treats you this way,” Riyan reminds.
  4. Lastly, don’t be afraid to try again. One bad experience should not stop you from finding the one that is right for you.

How to avoid ghosting others

If you ever find yourself in a position where it seems easier to just disappear than to engage in a difficult conversation, always put yourself in the other person’s shoes. “Do your best to treat others with kindness and honesty,” Riyan suggests. “Your words may hurt, but it’s better than disappearing without an explanation.:”

Some ways you can turn someone down gently:

  • “It was nice meeting you but I just didn’t feel the connection.”
  • “I am going through some personal stuff right now, and it’s best I deal with it on my own.”
  • “I know we have been talking for awhile now, but I don’t feel a spark anymore, I hope you understand.”
  • “I’m sorry but I don’t see this going any further, I respect you and hope we can still remain friendly.” 

Reeling from being ghosted? MindNation psychologists are available 24/7 for teletherapy sessions if you need to process the complex feelings you may have after being left hanging by a romantic interest. They can also give you further coping strategies to make sure you come out the other side stronger and more confident than before. Book a session now through https://bit.ly/mn-chat

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How To

5 Ways To Effectively Communicate With A Loved One

Do you have difficulty telling your partner you are frustrated at them? Do a friend’s annoying habits trigger you, but you choose to stay silent to keep the peace? 

This is where knowing the difference between constructive and destructive criticism comes in. 

“It’s important to relay feedback to a loved one even when it’s negative because we want to help our loved ones to become better versions of themselves,” says MindNation psychologist Jessa Mae Rojas. “Additionally, when we are able to go through difficult communications with our partners unscathed, the relationship becomes stronger.” 

This does not mean you have to call them out about every little annoyance; some things are better left unsaid. “As long as what you are saying helps the person improve and does not make them question their self-worth or self-confidence, then that is constructive criticism,” Jessa says. “Everything else is just nitpicking.” 

Ready to have the constructively critical conversation? Here are some do’s and don’ts for relaying feedback to your loved one:

“It’s important to relay feedback to a loved one even when it’s negative because we want to help our loved ones to become better versions of themselves.”

Jessa Mae Rojas, MindNation Psychologist

DO:

  1. Time it right. Don’t do it when they are tired after a long day, or if YOU are tired after a long day. And especially do not get into the conversation when you are angry because you might end up saying something destructive instead. If tempers are high, step out of the room for awhile, take deep breaths, or do activities to distract you until you calm down. 
  2. Focus on specific behaviors, not on your partner’s whole personality. Don’t just say, “You’re just no fun.” Get specific instead by saying, “I’ve noticed that you don’t seem to enjoy online parties with my friends. Can you tell me why so I can understand better?”
  1. Give your partner a chance to explain or offer feedback. You have had your chance to speak, now it’s to sit back and listen. Remember that you are having a dialogue, not a monologue. 

DON’T

  1. Diagnose your loved one. “I think you have mental health issues,” or “Wow, your childhood really messed with your brain” will only deviate the conversation  from the main issue. 
  2. Make “You” statements. If you say, “You are impossible to talk to and you just don’t listen,” your partner will justifiably feel defensive. “I sometimes find it difficult to talk with you,” is a much more positive way to broach the subject.

If despite your best efforts your criticism is received in a negative light, don’t fan the flames by responding angrily. Instead, seek to understand why your loved one is acting this way. “Have a heart to heart talk; ask them ‘How would you want me to talk to you about this next time? Would you rather I write it down or send you a text message first, instead of talking to you about it directly?’” Jessa suggests. “These can help pave the way for more productive conversations in the future.”

If you and your partner are having difficulty communicating with each other, MindNation psychologists and WellBeing Coaches are available for teletherapy sessions 24/7 to help you build a stronger and lasting relationship. Message https://bit.ly/mn-chat to book a session now! 

Categories
Employee Wellness

Everyone At The Table: 3 Ways To A More Diverse And Inclusive Workplace

Promoting and improving diversity and inclusion (D&I) in the workplace no longer just means hiring more women in the company or allocating a prayer room for your Muslim team members. These are good first steps but much more needs to be done if you want to create a workplace that respects the unique needs, perspectives, and potential of everyone. 

D&I explained

Simply put, diversity in the workplace means that the company hires a wide range of diverse individuals — people of various race, ethnicity, gender, gender identity, sexual orientation, age, social class, physical ability or attributes, religious or ethical values system, national origin, and political beliefs.

Inclusion, on the other hand, is the practice or policy of providing equal access to opportunities and resources for people who might otherwise be excluded or marginalized. Inclusion is about putting diversity into action.

“Unconscious bias in the workplace impacts our recruitment decisions, employee development, impairing diversity and retention rates, as well as promoting a disconnected culture.”

Salma Sakr, MindNation Chief Growth Officer


Benefits of a diverse and inclusive workplace

Equitable employers benefit in the following ways:

  1. They gain deeper trust and more commitment from their employees.
  2. Diversity and inclusion can enhance the problem-solving necessary to rethink businesses and reimagine industries in the face of unprecedented disruption.
  3. More diverse teams are better at anticipating changes in consumer needs and buying patterns, which can lead to more rapid product and service innovation.
  4. All of the above positively contribute to the company’s bottom line.

Putting it into practice

D&I has become a buzz word that many companies use for good PR, but genuine D&I requires effort, dedication, and consistency. Here are 3 ways you can make it happen in your company:

  1. Be aware of unconscious bias.
    Unconscious bias (or implicit bias) is often defined as prejudice or unsupported judgments in favor of or against one thing, person, or group as compared to another, in a way that is usually considered unfair.

Unconscious bias in the workplace impacts our recruitment decisions, employee development, impairing diversity and retention rates, as well as promoting a disconnected culture. 

Organizations who make an effort to address unconscious bias in order to develop and maintain an inclusive workforce enjoy the following benefits:

  1. Increasing company profitability: Teams that have solid problem-solving and decision-making skills can bring a competitive advantage to a company. For example, a McKinsey study found that gender-diverse companies were 21% more likely to gain above-average profitability.
  2. They are more attractive to top talent: By implementing inclusive recruitment strategies, companies are able to reach out to a wider talent pool. Job seekers would also be more likely to apply to companies that prioritize diversity.
  3. Increasing innovation: Diverse teams can bring a variety of fresh ideas to the table, allowing teams to come up with creative solutions that can drive sales. For example, a 2018 study by the Boston Consulting Group found that companies with diverse management teams bring 19% higher innovation revenue.
  4. Higher productivity: University research found that tech firms with diverse management teams have 1.32 times higher levels of productivity. Increased productivity can lead to more efficient project management and implementation.
  5. Higher employee engagement: This can lead to higher job satisfaction, which in turn, can lower the turnover rate.
  6. Making fair and more efficient business decisions: Inclusive teams can make better business decisions up to 87% of the time. These business decisions can help improve a company’s performance and revenue. 

2. Be an ally. This is a critical next step and involves the participation of everyone at work regardless of their title, i.e. whether you are a manager or not. Here are three things you can do if you see an injustice at work, a bias being played out, or a team member in an uncomfortable or even scarring situation: 

Step 1: Point it out using language such as 

“I noticed that…”
“It seems like…”

“It feels to me like…”

Step 2: Avoid making assumptions. Instead, clarify it with the person involved, such as by asking “Did I read that right?”

Then validate it by using language such as“I want to acknowledge how challenging this is…”

Step 3: Work it out together by sharing your intention to help and to develop a plan to problem solve together. 


3. Encourage team identification. High team identification is when members identify themselves as part of a group and feel proud to be a part of it, when they feel that they are not working against each other, but for the same team, and they have the same future, goals, and vision. The higher the collective team identification, the more likely team members feel positively about diversity and are therefore more collaborative and successful. To do this, you need to make sure that people are not merely members of different social categories such as gender or race, but to emphasise the distinctiveness of each individual. 

By following these relatively simple steps you can really make a difference to your employees’ lives and shape the effect of diversity for the greater.

MindNation offers webinars to train your managers on how to foster more diversity and inclusion in the workplace so that you build happier, healthier, and more productive teams. Email [email protected] to schedule a session now!

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Featured

Darlyn Ty-Nilo Of Belle De Jour: 7 Strategies For Designing Your Best Life

In 2006, Darlyn Ty-Nilo created the Belle de Jour (BDJ) Power Planners with the initial goal of helping Filipino women plan their days better. What started out as a passion project has now grown into a movement with over 9,000 members (known as “Bellas”) who swear by BDJ parent company Viviamo Inc.’s advocacy of empowering Filipinas to live their best lives. Viviamo Inc. does this not only through artful planners and journals, but also through campaigns and activities that engage with their community. 

For her work and efforts, Darlyn was awarded the Mansmith Young Market Masters Awardee for Entrepreneurship in 2010, became one of the youngest Agora Awardees for Entrepreneurship in 2012, and was named one of the Outstanding ASEAN Women Entrepreneurs in 2017. More recently last June 2020, she was honored as one of the 100 Most Influential Filipino Women on Linked In.

“So get to know yourself, fall in love with yourself; and when you make mistakes, don’t be afraid to fall out of love with yourself. Then rediscover what else you can do. It’s all part of the process, and when you trust in the process, everything else will fall into place.”

Darlyn Ty-Nilo, Viviamo Inc.’s President and Managing Director

Darlyn reflects on her life and career and shares her X tips for designing a life that is successful and fulfilling:

  1. Follow your “true choice.” “My first job right out of college was a failure,” Darlyn shares. Despite graduating with high marks and winning national marketing competitions in college and putting in extra hours with the multi-national company she was working for, she was not regularized after the probationary period of her employment. “I realized I failed because what I was doing was not what I really wanted; instead, I only did things to please society’s expectations of me,” she explains. “I would be told things like ‘You should accept the best job offer out there even if you don’t like it because to do otherwise would show you are ungrateful.’ Or I would hear that I had to take the accounting board exams because my studies would just go to waste if I didn’t. But all these comments stem from a mindset that opportunity only comes once; what if the truth is that the opportunity that is knocking on your door is merely testing you to find out what is really in your heart?”

So when Darlyn decided to go into the business of making and designing planners, she made sure to allot pages where people could write down their goals. “I wanted people to start their year asking themselves what kind of life they would want to have, because designing your best life starts with knowing what kind of life you want,” she declares. 

  1. Know that the path to success is never linear. It’s okay to fail, it’s okay to pause and reflect if you’re feeling stuck or confused, and it’s absolutely okay to change your mind if things are no longer working out. “It doesn’t matter whether you change your mind after three months or three years,” Darlyn assures. “What’s important is to keep on writing about it, because the act of writing down your goals and dreams provides clarity, and clarity will always give you power.”
  2.  Another way to create clarity — set routines. “I’m a big believer in routines,” Darlyn confesses. “This is because when you create structures to your day and life, you’re anchored on your goals and don’t get lost. It’s like you’re trying to walk a straight line; if there’s no line on the ground to begin with, how can you achieve that goal?”

With Darlyn, her overarching goals are to run her business effectively and spend quality time with her family, so she makes sure she plans her day in a way that ensures she has the time and energy to devote herself to both.

  1. Included in that routine — making time for self-care. “In the past few months, I was not allotting time for fun at all,” Darlyn shares. “At night when we were supposed to be resting, my husband and I would watch webinars or workshops, or I would read books related to business or self-improvement because I had to keep thinking of ways to keep the business running during the pandemic. Then a friend reminded me that I needed more play time, and I remembered the saying that ‘You cannot give what you don’t have.’ How can I expect my business and family to thrive and be happy if I myself was always tired and stressed?”

So today, Darlyn makes it a point to spend a few hours a day reading fiction books instead of business tomes, and has switched her caffeine-laden mornings with more nutritious smoothies. “I gave myself permission to rest and take care of myself,” she says. “Even on days that are extra-busy and my downtime is only 10 minutes long, I make sure the entire time is about me and my needs, not about my work or the family. “ 

  1. Set clear expectations with those around you — even with the ones you love. Like everyone else who owns a smartphone, Darlyn is a member of multiple chat groups at work so she can properly align and coordinate specific projects with the right people. When the pandemic happened and she and her husband found themselves together at home all the time, she knew she needed to implement a similar system to keep track of their conversations and achieve their goals in a more efficient way. “Before the pandemic, we had space from each other and it was clear who took care of what what,” she explains. “But when the lockdown caused us to be together all the time, lines became blurred because we were now getting involved in each other’s lives and responsibilities.”

Her solution: she also created chat groups for her and her husband on specific topics — food, finances, learning, family, and matters related to just the two of them. “This way, everything is documented and expectations are clearer about who will do what,” she shares. “This leads to less conflict and friction.” 

  1. Take care of your mental health. “I started seeing a psychologist in 2013,” Darlyn shares. “I am such a believer in professional help that before I married my husband, I made him see my psychologist as well so he can work out any issues that he may have. Now, we also schedule sessions before every major milestone in our lives — like before I would give birth, for example, just so we can check-in and process our emotions before these upheavals.” 

While Darlyn has many friends that she can turn to for support, she firmly believes that mental health professionals are better at helping her understand her issues and remediate problems. “Friends are biased, no matter how hard they try to control it; it’s human nature,” she points out. “On the other hand, psychologists are trained to improve our lives. Part of designing your best life is taking care of your mental health, and one of the best ways you do that is to seek the help of a professional.”

Her belief in the importance of mental health led her to partner with MindNation this year. Every last Wednesday of the month, BDJ and MindNation hold monthly live streams on Facebook to raise awareness about issues related to mental health and well-being.

“I really in believe MindNation’s vision of making mental health more accessible to all,” she adds. “The goal of our partnership is to start the conversation on mental health, erase the stigma, and make sure that people have a better understanding of mental health concerns.”

  1. Never stop improving. “I believe that we are sent here to Earth to find what will make us happy and to become the best versions of ourselves,” Darlyn says. “So get to know yourself, fall in love with yourself; and when you make mistakes, don’t be afraid to fall out of love with yourself. Then rediscover what else you can do. It’s all part of the process, and when you trust in the process, everything else will fall into place.”

Partner with MindNation to build happier, healthier, and more productive individuals. Email [email protected] for more information.  

Categories
Employee Wellness Get Inspired

Seeing Success: 7 Steps To Developing a Growth Mindset At Work

A growth mindset is the belief that a person can continue to learn and become more intelligent with effort, and that failure is an opportunity to grow. People begin to be successful the moment they decide to be. 

In contrast, someone who has a fixed mindset believes that they are born with a certain amount of talent and intelligence that cannot be improved no matter how much effort they put forth, and that failure is the limit of their abilities. 

In addition, someone with a growth mindset sees mistakes as a learning opportunity and openly accepts criticism because they believe it will help them grow. Someone with a fixed mindset often gives up and takes criticism personally. 

Out of these two mindsets that we manifest at a very young age springs a great deal of our behavior, how we see setbacks, and how we see our relationship with success and failure, from both a personal and professional context. Ultimately, it sets the stage for our capacity to be happy — do we ascribe to a fixed mindset where we think that we are born this way and there’s nothing that we can change? Or do we want to have a growth mindset where we feel that we are capable and worthy of success if we put our heart to it?

“Many people assume that there are only two possibilities when you do something — you either succeed or fail. What they don’t understand is that failure and success are on the same track; not only that, the road to success is paved with many failures.”

Cat Triviño, MindNation Head of Communications and Content

Here are some ways we can cultivate a growth mindset:

  1. Build transportable skills. This is defined as a specific set of skills that don’t belong to a particular niche, industry or job; rather, they are general skills that can be transported between jobs, departments, and industries (hence the name). Examples include learning how to solve problems, your ability to be mentally resilient, learning how to communicate in times of difficulty, getting things done within the timelines, and also your capacity to take risks. Building these skills early and keeping them sharp and fresh constantly keeps you grounded and builds your overall ability to keep going and exploring new things.
  2. Cultivate meaningful experiences. These are situations that take us out of our comfort zone and force us to adapt. Think of them as vitamins or antibodies that boost our immune system and help us withstand career change and adversity. Being able to be resilient in times of crisis is an example of  a  meaningful experience; when we see our hardships and things beyond our control as something we can learn from, they take out that fear of failure.
  3. Invest in enduring relationships. Great relationships can make you stronger and your impact bigger. Surround yourself with people who are good influences so that you will be motivated to become someone unique and indispensable. That being said, when it comes to relationships in the workplace, you will need one of each of the following:
  1. Community of experts — These are people you look up to, who can help you come up with better answers. After all, you can’t always be the smartest person in the room.
  2. Critical colleagues — These are people who constantly give you feedback not because they just want to criticize, but because they want you to be better.
  3.  Champions — Find mentors and truth-sayers who are on your side. They will tell you when you’re wrong, so you grow as a person.
  1. Anchor on your “why.” Inspiring ourselves to move forward and motivating others starts with us being clear on where we’re heading. So think about your purpose in life. What is your cause? What do you believe in? Do you want to challenge the status quo? Do things differently? Then from your “why,” allow yourself to create the structure, the “how.” How do you make your “whys” realized, what specific actions will you take? The result of knowing the “why” and the “how” is the “what” — what is your purpose? What can you get out of this?
  2. Reframe success and failure. Many people assume that there are only two possibilities when you do something — you either succeed or fail. What they don’t understand is that failure and success are on the same track; not only that, the road to success is paved with many failures. So it is important to understand that challenges or setbacks are assets. Failure forces us to learn and grow. Everytime we hit rock bottom, we should recognize it, honor it, respect it, and understand that this will only make us more skilled and better
  3. Trust time and the process. When we fail, it’s not because we didn’t try hard enough; sometimes it’s because the  universe is telling us that it may not yet be the proper time.
  4. Make self-care a habit. Self-care is what makes us feel good about ourselves and what we do. When we constantly reward ourselves with adequate self-care, we will develop a healthier growth mindset as well, because we will want to be able to give the world the best of us, not what’s left of us. 

A lot of what influences and fuels our careers and our lives are our purpose and mindset. Being able to know our whys and having enough motivation to be able to constantly see failures as growth creates not only so much bigger opportunities for ourselves, it also creates inspiration for others.

MindNation has a repertoire of webinars to train your team on how to build a growth mindset, have a purposeful career, and have happier, healthier, and more productive lives. Message us at [email protected] to know more!